Shipping policy

Shipping Policy

Order Processing All orders are processed within 3–5 business days. Orders are not processed or shipped on weekends or public holidays. If we are experiencing a high volume of orders, processing may be delayed by a few days. We will notify you by email if there is a significant delay.

Domestic Shipping (Germany) Once your order has been processed, standard delivery within Germany typically takes 2–5 business days, depending on your location and the carrier.

International Shipping We ship worldwide. International delivery times vary by destination, but typically take 7–21 business days. Please note that international orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the recipient. AtlasCapital is not responsible for delays caused by customs processing.

Shipping Costs Shipping costs are calculated at checkout based on your location and selected shipping method.

Lost or Delayed Packages If your order has not arrived within the estimated delivery window, please contact us so we can investigate with the carrier. AtlasCapital is not responsible for delays caused by carriers or customs.

Contact Us For any shipping-related questions, please reach out to us through our contact page.